Privacy policy

This policy explains how Remotika Africa Technologies Limited, the company that runs Jukwaa (“Jukwaa”), Dar es Salaam, Tanzania, handles personal data on jukwaa.co.

Data about our customers

• Your name, email, business name and password (stored only as a secure hash).
• How you use Jukwaa: logins, sends and settings, to run the service and keep it safe.
• Payment details are handled by our payment providers; we don't store card or mobile money PINs.
• We use Google Analytics on jukwaa.co to see how people find and use the site: pages visited, device and rough location. It doesn't run on your newsletter pages or in the emails you send.

Data about your readers

When you add contacts, you decide what they are and why you email them; we process their data on your behalf. We store their email address, subscription status and engagement (opens, clicks, bounces) to send your emails, honour unsubscribes and keep lists clean. We never sell it or use it to email them ourselves.

Where it's stored

Jukwaa runs on trusted cloud providers, including Amazon Web Services for sending email, which may store data outside Tanzania with appropriate safeguards.

Your rights

You can ask to see, correct, export or delete your data. Readers who want their data removed can unsubscribe from any email, or contact the newsletter that emailed them.

Contact

Privacy questions: hello@jukwaa.co.